Let customers book a slot themselves

Do you run a clinic, a salon or a coaching centre?

Count how many calls you get in a day only to fix a time.

Hello, is the doctor available at 6? No. At 7? Let me check. Please hold. One patient has cancelled. Can you come at 6:30?

This goes on all day. One person at the reception is only doing this. And still there are double bookings and missed appointments.

A booking page takes those calls away.

The customer opens the page. They see which slots are free. They pick one. They get a confirmation on WhatsApp. One day before they get a reminder also.

Your phone rings less. Your day is planned better. And the person at the reception can look after the people who have come.

How it works

1. The customer sees the free slots. Only the free ones. Booked slots are not shown.
2. They pick one. They give only the name and the phone number.
3. They get a confirmation on WhatsApp. With the date, the time and the address.
4. You see all bookings in one place. Today, tomorrow and the full week on one screen.

Mistakes to avoid

• Asking for too many details at the time of booking
• Not sending a reminder one day before
• Giving no way to cancel or change the time
• Forgetting to block your holidays in the calendar

Some customers will still call. That is fine. Your staff can add that booking in the same system. So everything is in one place.

After a month you will see which days and which hours are the busiest. That helps you plan your staff.

What to do in the next 7 days

• Day 1: Count the calls you get in one day only for fixing a time.
• Day 2: Write your working hours and how long one appointment takes.
• Day 3: Decide how many people you can see in one slot.
• Day 4 to 7: Get the booking page made and put the link on Google and on WhatsApp.

It is a small feature. It saves a lot of time every day. Message us on WhatsApp

How do your customers book today? By call, by WhatsApp or by walking in? Tell us below.